We have just launched our new feedback button - it appears in the bottom right of each screen on our website and looks like the picture to the right.

So why have we introduced the feedback button?

We know from our last Customer Survey that many of you love our site and service, which is great. However, we want to make it even better, and this is where we need your help.

What does the feedback button do?

The feedback button is linked to some clever reporting that will enable us to see, based on the feedback you give us, what you like about our site and most importantly, what elements we can improve on.

Over the next few months, we will build up a picture, that we can then use to prioritise improvements to the site, based on whats most important to you.

How can you help?

You can help in a number of ways.

First of all, when you are on the site and want to tell us how you feel about us, click on the feedback button and then on one of the faces that best describes how you are feeling at that time. This will tell us, realtime, whether you are generally happy with us!

Secondly, whenever you come to a bit of the site that you think we could improve on, just click the feedback button, select the category that best fits and type in the feedback or suggestion you would like to make.

Thirdly, if you have a question about our site or service, you can also use the feedback button as a quick way to send us a message. If you include an email address, we will respond with 24 hours.*

We hope that you will help us to make our site and service even better and if you would like any more information, please do not hesitate to get in touch.

Best Wishes

The Boomerang Team

*Monday to Friday (excl Bank Holidays)

Contact Uscustomersupport @boomerangrentals.co.uk T: 01604 635424 (9am-5pm, Mon to Fri)

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Topics: PS3, PSP, Nintendo DS, Nintendo Wii, Xbox 360, PS2 |

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