Customer Comments

Our aim to offer you the best service possible, not just in terms of price, but also making sure you get to rent the games you want and that, when you need it, you get great customer service.


Just want to say, i was a bit skeptical about the service at first, but this service is amazing, great value for money and just all round brilliant
Samuel J, Hartlepool, 9th December 2014

When I had an issue with one of the games I rented I sent an email saying so and got a quick and very nice reply and was given a replacement game and the next game on my list :) All in all I am very happy with the service. Keep up the great work guys :)
Simon, 24th November 2014

They always respond to me in 48 Hours and always have a solution to fix my problems. Couldn't be better, Always there when you need them, Always looking out for their customers. Well done Boomerang keep up the good work.
Travis, 25th November 2014

Love the site what a service always game dispatched when available, get new games on day of launch. If you're a gamer you have to join this service.
Paul, Manchester, 17th October 2014

As I have just started using the service, I was unsure how it worked and had not had a dispatch confirmation after 5 days. After emailing your team for some information and advice, it was explained to me why my selection may have taken a little longer than anticipated and the adviser was kind enough to move the next billing date back to compensate. Not only that, but I was told my selection was put on priority and I got a dispatch confirmation email later that day. Very impressed with the excellent customer service. Thank you!
Michael, Bucks, 21st October 2014

Just like to say ever since i joined for your free trial, customer service on phone and chat is brill. Despatch time and replies a+. Keep up the good work. 1 suggestion is up the price to 20 quid priority 1 let us have 3 games.
Samuel D, Warrington, 15th October 2014

Have to say since joining your service, I have never played so many games on release because how much it is to buy a game on release. Thanks to boomerang, games arrive on the day and when i'm done i just simply send them back and get another game and for very good price. Thank you boomerang
Jake R, 13th October 2014, via Facebook

Hi,

This isn't complaint at all.

It's more that I am very happy with the service I receive and felt like I should let you guys know. I think you guys do a great job, and don't ever see myself cancelling this service.

I only hope you guys always continue to provide this service, for I will always be a customer.

Thanks again for all the stress free gaming, it's made my life a lot easier and means I can always indulge in my passion for gaming (without having to pay through the roof for new games!)

Luke, Bushey, 8th October 2014

Just wanted to say thank you for your quick service over christmas. Was only yesterday (23rd dec) you recieved my game and sent me another which i got the following day on christmas eve. Happy christmas to you
Daniel D, Ispwich. 24th December 2013.

Very good value for money, prompt, very reasonable and helpful in every aspect of game renting.
Kel Gregory, Birmingham. 8th May 2013

I'd just like to say whenever I've had to contact Boomerang's customer services you guys have been extremely accommodating and have done an excellent job. Thank you for helping make an already stunning service even better.
Alex C, Barnet. 8th May 2013

I am very impressed with Boomerang rentals very good and very fast at sending you the games you want i would recommend this to anybody.

Martin W, Lancing. 16th April 2013

Boomerang offers a fantastic service for gamers, and this is coming from someone who has tried ALL the rental services out there. The priority membership is a great deal; quick access to the latest games with next day delivery. I would highly recommend!
Kevin W, Dumfries. 5th April 2013

Love Boomerang, I've been with them for 3 years now and wouldn't even think of leaving and joining another service similar.
Kirsty J, Derby. 7th March 2013

Thankyou for your help and keep up the good work you guys are a credit to online shopping and rental :).
Leonard E, Wolverhampton. 26th Feb 2013

I'm finding the service brilliant, used a few rental services and I'd rank this as the best.
John D, Great Cambourne. 13th February 2013

Also wanted to say thankyou for the orders placed over the past several months with the site, goods in excellent condition, prices great and a brilliant standard of service..
Sean N,Cumbernauld. 25th January 2013

The best online games rental company out there, since joining i have had every major title on release day inc black-ops 2 and Skyrim really can not fault the service you guys provide with the launch of your reward program i can see my self being a customer for many years, Thanks boomerang
Robert K, Norwich. 24th January 2013

The service you have provided me in the time that I have been a member has been second to none. Games have always arrived very quickly and I have never recived a game I thought i would have rather had that one from my list.
Chris M, Stock on Tees. 22nd January 2013

I like to take this moment to say that boomerang, after using other rental companies, is by far the best. As a customer thank you for the ease and enjoyment of renting with yourselfs.


Justin B, Northampton. 21st December 2012

This is a cheeky message to tell you that i have been with you for about 3 years now and think it's a fantastic service. So much so that i have recommended you to several of my friends, the most recent one on facebook which then resulted in his mates (who i don't know) telling me i was a 'legend' for introducing them to the website
Jamie C, Penzance. 18th October 2012

This is a cheeky message to tell you that i have been with you for about 3 years now and think it's a fantastic service. So much so that i have recommended you to several of my friends, the most recent one on facebook which then resulted in his mates (who i don't know) telling me i was a 'legend' for introducing them to the website
Jamie C, Penzance. 18th Oct 2012

The service you have provided has been exceptional, quick and fast service and I have never had any problems with anything...Thank you for many months off entertainment...
Andrew W, Cleethorpes. 2nd October 2012

I would.. recommend your company to friends as I think it is a convenient way of renting games on the internet.
Danny W, Liverpool. 24th September 2012

The service provided, the dispatch times, feedback on your end, and the value of this account were all top notch.
Stuart R, Blackpool. 19th September 2012

I'm so impressed with how fast the service is. I posted my game at half 5 last night and already got an email saying you have received it. No doubt I will get another one later today to say the next one has been dispatched as usual. Fantastic, keep up the good work! :)
Rebecca M, Bolton. 25th April 2012

Last week I posted a game back to your company and mistakenly also put a blu-ray movie disk my girlfriend had rented from an online movie rental company. I received the email stating the game had been received and then the next day, I got home to find mail from yourselves through my letterbox. I opened the envelope and it was the movie returned to me so I would like to say both thanks and to praise the honesty of your staff.

Things like that put confidence in your company and encourages me to continue my subscriptions

Andrew W, Glasgow. 4th April 2012

hey boomerang just wanna say that as a ps3 gamer i love this site because it gives me the chance to play new games and other games wiv out haveing to buy or rent at daft prices and it has saved me alot money i am a new member only been with you about 2-3 months and im happy what i have had so far thankyou
Steven R, Oxbridge. 27th March 2012

Just wanted to let you know how impressed I am with your service. I originally signed up to you guys back in 2007 as you had such great prices on your budget rental plans. The other day I decided I'd save myself some money on new releases and get your priority two package. I added two games which are due for release this Friday, checked my account today and both have been sent to me in time for release day. It's truly great to see such a fantastic service and actually getting the priority service I signed up for! Keep up the good work.
Adam F, Denbigh. 7th February 2012

I recently received Fifa 12 and so far I have been happy as you have been very quick in distributing the games that i want quickly and level of service has been exceptional.
Sujaul K, Birmingham. 30th January 2012

I would like to congratulate you on an exemplary service during 2011. You\'ve sent me every single new release I asked for on release day. I couldn\'t have been happier.
David J, Cheshire. 30th November 2011

We have been really overjoyed with the Boomerang service. We have been priority account holders for many months now and have never been disappointed. A couple of would be glitches were solved in minutes by staff (Sam is a Legend) and we went on happier than ever. We would definately recommend this service to other gamers without hesitation!
Dylan E, Corby. 18th November 2011

Without doubt the best rental service i\'ve used (i\'ve tried a few others, L******m included, and Boomerang continue to be the best without doubt!). fast despatches, all the latest games and great customer service. For a tenner a month? Sounds too good to be true, but it isn\'t. Thankfully! Keep up the good work!R
Richard S, Hudddersfield 15th November 2011

Wwhen I had a problem with my payment card you customer service team bent over backwards to help me I really don\'t have the words to thank them, other company\'s could learn so much from your level of customer service, keep up the amazing work guys
Richard K, Norwich. 15th November 2011

I can phone you which is awesome, I have cancelled with a competitor because of time delays and customer service issues.
Ray H, Glenochil. 9th November 2011

I joined this service a few days ago on a free trial and recieved my top choice as my first rental, amazing customer service, I would recommend this service to any one using any other online rental services to switch now
Robert K, Norwich. 9th November 2011

I just had to compliment you guys on the amazing service you provide. I\'ve saved so much money just renting these games rather than buying them and you make it so easy to do, keep up the brilliant work! Long live Boomerang!
Elliot M, Barrow-in-Furness. 28th October 2011

The service I have received has been exceptional since I signed up in February. I\'ve had countless games on release day (at least 5 or 6) and the turnaround is second to none. Boomerang is by far the best rental service...
Andrew H, Swinton. 28th September 2011

I love the things you guys do, i\'m really happy i choose you to rent my games off. The speed you get my games back to me is brilliant, it\'s a no hassle way of getting me the games i want. Keep up the good work
Daniel C, Plymouth. 19th September 2011

Theres a saying you get what you pay for... In this case its wrong... cus u pay a very cheap price for an amazing service... !! thank you. .:)
Gemma P, Bodmin. 14th Sept 2011

The service I have received from Boomerang has been spectacular. I joined on a Saturday and received my first title on the Monday Morning. The disc was in excellent condition and so cheaply priced that I decided to buy it. I received a brand new box, manual and poster box (along with my next rental title two days later)....not only the service but also the selection of available titles is much better than available any where else.
Tyrian G, Todmorden. 9th September 2011

The customer service is excellent. Quick, friendly and personal response within a day. I couldn\'t be more happy with it!
Stephen W, Alloa. 25th August 2011

Firstly i have to say i have no regrets moving to this service from l*******. To start with, the turnaround time was lightning fast. I subscribed on sunday, and the following day two of my top choices were despatched. When I removed the titles from the envelopes, i immediately noticed the beautiful cases which kept the discs in pristine condition. Both were in brilliant condition, not a single scratch! (Unlike l*******), and last but not least i loved the games!. The fact that you guys send me my top titles makes me want to stay with you guys forever and forever, no other company does this. Keep it up 5 stars i love you guys!!!!! :-)
Zeeshan H, Birmingham. 22nd August 2011

I reset my account to a live Priority 2 account, and set it to the fast option, and minutes later my 3rd and 4th priority games, Killzone 3 and Lost Planet 2 are marked as dispatched. Very happy about that, even though im on the fast option my Priority package has shown it\'s worth. Thanks very much :D
Connor B, Bexley. 18th August 2011

Fantastic service. I have received my new rentals generally 2 days after popping the old one in the post.
Daniel V, Portsmouth. 18th August 2011

I just wanted to send in a compliment, because the service is literally INCREDIBLE.

Having been with boomerang for well over a year now, I have never had a single issue, never had a non-working game, nothing has ever been messed up over the post, I don\'t have anything bad at all to say about it.

I am currently on the Priority 2 membership, and I can honestly say it\'s worth every penny. As a primary xbox renter, I install every single game you send, in the hope of leaving the same impression you\'ve given me. Keep it up boomerang
Harry C, Corsham. 13th July 2011

Awsome customer service. I have called you up on 3 occasions, and each time ive felt valued and like you WANT to try and make me happy, not just take my money and provide a service confined to the smallprint.
Daniel D, Aylesbury. 7th July 2011

signed up for the free trial..... had a slight issue with my flat number being a tricky one to find on the system. the CS team called a day or so later to tell me of the issue, they helped me with the problem and we sorted it straight away, They then reset my trial for me because of the issue so that i never missed any days of the free trial. I then received my game 2 days later as stated by the CS team. I never finished the trial i stopped it early to take out the full subscription as I wanted the other games on my list. I would not hesitate to recommend this game rental company to anyone. The customer service team are nice light hearted and easy to discuss matters with. A lot of companies could do with taking a leaf from the Boomerang book
Ed L, Glasgow. 9th June 2011

My acc was activated yesterday, my first choice was LA Noir. Not only do i get the game on release but the release date was today! i am more than pleased, this is outstanding, everyone will be hearing of boomerang from me an it aint even been 24 hours...
Christian C, Warrington. 6th June 2011

Really good, queries are dealt with in a personal and prompt manner, best decision of my gaming life was joining boomerang!
Steven R, Ipswich. 27th April 2011

I would just like to thank you and your staff for the service that you provide, Ive only been with you about 6 weeks and had a few teething troubles but the issues have been dealt with promptly and to my satisfaction.

No services will ever run smoothly all of the time but you can tell a quality company by the way you deal with issues and you all deal with them well.

Its a pleasure to be a customer.

Alan B, Telford. 28th March 2011

I haven't been with the site long but I can say they give excellent customer service, I am happy to be a member of boomerang and would recommend it to anyone.
Arran B, Cleathorpes. 28th March 2011

I\'m very happy with the services Boomerang provides and i find myself suggesting this website to friends, family and random people in the street... (i have the slap marks to prove it) 10/10 :)
Oliver R, Cheadle. 28th March 2011

I was reluctant at first to rent games again after a bad experience with a well known film/game company, but then I found boomerang on google and am very pleased to say the service is top notch. Prices are good value and the best thing is they tend to send the games from the top of the list. Highly recommended!
James C, Nottingham. 25th march 2011

Excellent place to hire my games. Site is easy to use.
Theo v L, East Malling. 18th March 2011

What a fabulous service. excellent customer service, great range of games and fantastic prices. have recommended to numerous friends who game.
Lisa S, Newcastle Upon Tyne. 18th march 2011

It is awesome to see a company that actually looks after its customers, they are few & far between in the 21st century. I actually feel like you value my custom instead of feeling like just another number. So thank you for the great service
Peter W, Horncastle. 7th March 2011

Just Amazing, and am referring u to everyone... even got my friend interested and he works in a games shop, lol
Gemma P, Bodmin. 2nd March 2011

Your website is fantasticly easy to use and simple, been with you for years and will continue to be for many too come
Greg G, Ross on Wye. 1st March 2011

Excellent service, good selection of games, was a bit hesitant at first, but i am very very pleased with everything and an easy to understand website, will be encouraging my friends to use site, thanks very much. x heidi, hull
Heidi G, Hull. 23rd February 2011

I love this service, think its a great money saver no longer spending £40 a month on games i play once or twice! instead i can pick up a rental play it for as long as i like ir send it back and wait for another if i dont like it!! Always great delivery times, never any problems with the games, and always someone to answer your questions about anything! wish i\'d had this site 3 years ago!
Joanne M, Tranmere. 18th February 2011

I would just like to thank you and your staff for the service that you provide, I've only been with you about 6 weeks and had a few teething troubles but the issues have been dealt with promptly and to my satisfaction.

No services will ever run smoothly all of the time but you can tell a quality company by the way you deal with issues and you all deal with them well.

It's a pleasure to be a customer.

Alan B, Telford. 18th February 2011

Excellent customer service. I just got off the phone and have to say I was dealt with brilliantly by the telephone advisor.... I will definitely be using Boomerang over any other games rental providers in the future... Very satisfied customer
Umer E, Illford. 17th February 2011

Love this website, saves me a fortune in games. Best few pounds i spend each month. very easy to use with pre paid envelope.
Stephen D, Falkirk. 3rd february 2011

I have only been with Boomerang a short time but have found the Customer Service to be second to none. I would recommend Boomerang to anyone looking for a decent online Games rental company.
Lee R, Rotherham. 21st January 2011

Excellent site, customer service 10/10. have recommended to all of my friends and family..
Dawn C, Southampton. 20th January 2011

Really enjoyed the service so far, never had any problems and all discs have worked flawlessly. Been recommending to friends to try it out! I\'m a casual gamer so the lowest tier is perfect!
Paul B, Banknock, 13th january 2011.

Would just like to thank your customer service team, they was very efficient and friendly, never known such a good customer service team. Many Thanks
Stephen L, Sunbury on Thames. 11th January 2011

It\'s easy to find what you want in the format you want it. The site is intuitive and easy to use. Congratulations. You\'ve won yourself a long-term customer!
Kris D, Waltham Cross. 11th January 2011

... can\'t fault you guys at all! You make L*****m\'s customer service look like BT (that\'s bad, hence the swap) I am definitely an advocate of yours on and offline!

Your service is unrivalled and people should know about it.

Thanks again :)

Jayms B, Norwich. 6th January 2011

I can\'t praise the customer service enough. If I have ever felt the need to contact you no matter how important the subject, it has always been dealt with as quickly as possible. It\\\'s so refreshing to see a customer services that knows what they are doing. Thank you Michael
Micheal S, Chesterfield. 22nd November 2010

Great value and service, thoroughly recommended..
Gareth H, St Annes. 5th November 2010

Boomerang delivers absolutely amazing service and I have to say - I haven\'t had high expectations first time I signed up but was completely blown away with quality and speed of service.

...you definitely exceeded my expectations by a light year compared to other rental services...
Chris F, Aberdeen. 5th November 2010

Id just like to say your customer service levels and dispatch times are great and i would recomend you guys to anyone.

Keep It up!

Luke H, Somerset. 29th October 2010

Boomerang\'s customer support is very reliable and they really do make an effort to address any concerns and questions. I find the whole experience of dealing with Boomerang to be easy and reliable. Definately one of the best game renting sites anywhere on the internet, and I have tried quite a few so I speak from experience.
Michael S, Chesterfield. 15th October 2010

I can\'t fault Boomerang as they have saved me loads of money. I play a lot of games & always get two top games a week through the post many arrive on the day of release! I am a priority one customer & can say truthfully thats its well worth the amount charged for this level of membership. I wouldn\'t go anywhere else for my games rentals as Boomerang are spot on, keep up the good work.
Anthony F, Chorley. 15th October 2010

A great service at an even better price, a quick turnaround and wide selection of games to choose from make this a really good way to get your gaming fix. Would recommend to a friend. Thanks again
Matt D, Rustington. 24th September 2010

I love your site its the best uk rental service i have found and i am going to subscribe for one year for a 9.99 month 1 game unlimited plan with discount for subscribing...
Charlie G, Andover. 24th September 2010

I was very pleased with the service i received from Boomerang. Unfortunately my x box broke (ring of death). As soon as i buy a new one i shall be reactivating my account. I would recommend your website to anyone. Its fantastic.
Martin H, Richmond, 24th September 2010

Truly fantastic customer service, fast, polite and informative!
Michael M, Glenrothes. 14th September 2010

Guys you always sort me out, your one in a million. Well done and keep up the grrrrrreeeeaaaat work Darrell
Darrell C, Belfast. 14th September 2010



I am really happy with the service Boomerang is giving me. I've been recommending this site to everyone I know. Keep up the good job : )


Ana R, Manchester. 17th August 2010.

Boomerang is an amazing service...

I would recommend Boomerang to anyone and everyone with an interest in gaming without the money to pay full price every time.
Great work guys, thanks alot.

Robbie H, Rotherham. 25th May 2010

Just wanted to say that I thought the service was excellent...

I will..recommend Boomerang to anyone I know that plays games, it\'s a great service.

Rob N, Derby. 24th May 2010

As a new customer ive had 3 games from you and would like to thank u for the speedy service and on saving me a small fortune on games ...! Carry on the good work .


Darren B, Worksop. 17th May 2010

The service I have received has been top notch and have really enjoyed my time with you.

I would recommend your service to anyone I know who is looking to rent.


Iain B, Kirkcaldy. 28th April 2010

I just thought i would send you an email just to say Thank You for the quick and reliable service from yourselfs. I must say im very happy with the quick return of games that ive got on my rental list. i would also like to say im very happy with the price\\\'s of your games that are for sale ive recently bought a game from yourselfs and it was the cheapest ive seen around from other stores.


Matthew W, Feltham. 19th April 2010

I would just like to say that i think you provide a great service and great value for money. I play a lot of games and you guys are saving me some serious cash.


Aidan H, Gloucester. 26th March 2010

I must say I\'m extremely impressed with your service... Keep it up and I\'m sure you\'ll be ever successfull. I\'ve sent an email round my friends at work/home recommending you so hopefully you should get some more subscribers.


Chris N, Leyland. 19th February 2010

Excellent rental service and even better customer service. Games were dispatched extremely fast and in great condition. Would recommend to anyone and everyone. Thanks Boomerang!


Alex J, Newport. 12th february 2010

Thank you, once again excellent service from Boomerang, by far the best site of this type out there.


James S, Heaton Moor. 10th February 2010

Thank you again for the excellent service. I\'ve recommended this to my friends and family. So much better than some bigger rental sites which I shall not name :).

Daniel N, Hull. 10th February 2010

I would just like to take a minute to say just how fantastic your service is. The prices are fare the games are first rate & the service is of the highest standard I have ever encountered from a rental service of any kind. Your web site is informative & easy to use, no matter what age group you are. Your support service is also first rate, having used it on one occasion. I would just like to take a minute to say thank you & hope you keep up the good work.

Peter W, Horncastle. 10th February 2010

I am really enjoying the service that Boomerang offer and having used LoveFilm for quite a while simultaneously, I feel compelled to tell you that I dont think I will ever use another service other than yours and have cancelled my lovefilm subscription forthwith.

What truly offers real tangible value with Boomerang is the ability to keep the game after you have rented it, at a greatly reduced price (Killzone2 - brand new at £7.99...


Martin E, Abbots Langley. 29th January 2010

My feedback on your site is nothing but positive. I have really enjoyed being a member of boomerang rentals and I still feel that it is definitely the way to try new games etc ...

Your service and your whole business has been first class from start to finish.

Keep up the good work and I will continue to refer you to friends.

Steve S, Perth. 5th October 2009.

I\'ve been extremely pleased with Boomerang during the course of my membership and have always received an excellent, 1st class service from you.
Gemma C, Sutherland. 11th August 2009.

The delivery was amazingly fast and the quality of the games and cases was brilliant.
The prices were very fair and i will be using this service again.

Richard D, Wolverhmpton. 1st August 2009.

Everything was fantastic with the order. Happy with the condition of everything (which looks as good as new) and a steal at only £9.99. Its something I will definitely be using again.
Michael O, Hebburn. 6th August 2009.

Your service has been excellent from day one , never had any reason to complain, the games are always quickly despatched..
Farid H, London. 4th August 2009.

Was really pleased (with my purchase) thanks. Was nice and easy to buy it, came in good nick and came the same day as my new rental. Think it\'s a great new feature.
Jon B, Sheffield. 3rd August 2009

I\'ve been with the service just over a week now I think and my initial impression has been fantastic. The speed of service and the quantity of games to pick from have been excellent.

I\'m glad I joined, thanks.

Iain B, Kirkcaldy. 30th July 2009.

I think your service, all parts of it, are excellent. I am really happy with what has been received and the time it all takes.

I would also add that your service is very easy to use. Very user friendly.

Katharine W, Lewes. 31st July 2009.

I am very happy with my purchase. Ordered on Wednesday evening and delivered on Friday.

I was initially cautious about ordering a game which I assumed would be ex rental with a fairly scratched disk but I was amazed at the condition of the game. Case, booklet and disc for both games were in perfect condition and better than some games I have purchased new.

I will definately use this service again and have already given recommendations to friends. Keep up the good work.

Lee N, Ashford. 31st July 2009

Just wanted to let you know I love your site I think its brill! Soo much better than L******m, your prices are cheaper, you can choose your priority option and your packaging is much much better. 

Great service, always get games quickly and an email notification and the look of the site is great! Not too much to read all over the place like L******m.

Feel free you use my comments as a testimonial, but I just wanted you to know that you\'re doing a great job!!

Ceri D, Swansea. 27th June 2009

...it was nothing short of awesome to be perfectly honest. I was just initially trying to find the best on-line rental service for future purposes and I\'ve obviously found them.


Martin S, Stoke on Trent. 26th February 2008

Hi there, just wanted to say that I think your service is excellent...if only my internet service provider had similar high standards :)
Karl F, Exmouth. 2nd February 2009

I have to say, I recieved a great service and everything about your business seems really, really good....

You guys should be really proud of your company ..... I will definately be recommending you to my friends.

Liam F, Portsmouth. 30th January 2009

The customer service was great and i had alot of my number 1 choices delivered so it was a very good experience.
Bill H, Exmouth. 20th January 2009

The service has been brilliant to be honest. Excellent, wide range of games, most of them readily available. The site iswas well designed, looks good and works well. The time between me returning a game and the next one arriving was absolutely fantastic, thumbs up in that respect..
Adam W, Swindon. 9th January 2009

I was so impressed by the turnaround and service of your website and customer support that I decided to forego the free trial and become a full-paid member. Keep it up!
Scott T, Stockton on Tees. 29th December 2008

I have been very impressed with the service I have received from Boomerang and cannot think of a single occasion in which I would rate it any less than excellent.

I would have no hesitation recommending Boomerang to anyone interested in renting video games.
Daniel N, Sawbridgeworth. 8th Dec 2008

i would just like to say that you have a great service , One which i have only had a minor problem with , which was sorted out by your helpful staff . The launch of the new-look website is a huge improvement and i am glad i chose this site rather than any other as your rates and quality of service are more than i could wish for.
Frazer B, Plymouth

Service was first class, games were excellent, customer service faultless and turnaround time exemplary.
Harry C, Teddington

By far the best, I have to say, were - and are - Boomerang. I have always found your response times and customer service to be of the highest standard...

Keep up the excellent work, I\'ve never been anything less than 100% impressed with your commitment to looking after my needs as a customer.
Andy L, Portsmouth

I would just like to thank boomerang for saving me money! My son previously had a PS2 and many a time he would ask for a game only for it to sit & gather dust after a couple of days because he didnt like it. When he nagged me into getting him an xbox 360 I obviously was concerned about the same happening again but at a higher cost. Thanks to Boomerang for a tenner a month i can get him to try out games before I commit to buy and to date have saved over £300. Thanks again.
Grant H, Pembroke Dock

Woah great service, i got an email saying my game dispatched yesterday and got it today and it was the 1st game i wanted, thanks boomerangrentals your site is the best!
Colette B, Leeds

I\'ve received nothing but great service from boomerang and have even felt comfortable enough to introduce you to my friends and family.
Peter H, Newcastle Upon Tyne

I just thought I would email to show my appreciation at the excellent level of customer service I have received since joining Boomerang.

The turnaround time when processing a game rental, is exceptionally quick. Also I have consistently received games, which have been high on my list of priority choices.

In addition to this, the catalogue of games for each platform is excellent.

Thank you.


Gary W, Mold

I just wanted to drop you a note to say how impressed I am with
your company\\\'s service.

I was recently referred to Boomerang by a friend and took
advantage of your trial period which I am currently enjoying.

My first game was dispatched the same day and received the next
day - what fantastic service!

I also had reason to telephone your staff before starting my trial
period - I found them most friendly and helpful.

I look forward to renting more games from Boomerang in the future
and wish your company every success.

Dennis H, Sandhurst

The previous games rental company i used was GxxxxxxxT, and i have to say they were awful.......hence joining Boomerang.

Like i say, so far you have been brilliant and i thank you for putting my trust back in games rental companys.

Mark D, Lichfield

Just a quick message to let you know how great your service is I have only trying it out for a 2 weeks or so but even in the short time I have been impressed with the speed and efficient of receiving the games I have requested. I had never thought about renting games before but I don\'t think I will want to every buy a game in the foreseeable future as your service is shuch great value.
Steve, Weymouth

I would just like to say thank you for the excellent service I have recieved since joining Boomerang. I have regularly received my top game choices and the turnaround times have been really fast. I think the membership is worth every penny. Keep up the good work.



Robert M, Ilkeston

Just a quick email to let you know that i have been with you for nearly a year and im very happy with the service and i have just upgraded my subscription.

Thanks for the great service and keep it great with a good turnover of games.

Curran, St Leonards on Sea

I\'ve been with your rental site for a week or so... and all I can say is it\'s brilliant!

Steve J, Grimsby

Hey guys, I just wanted to say I\'m totally astounded at your service, Games arrive increadibly fast, the choice is amazing and availability of new games is also really great

compared to any other games rental site out there you guys are definitely the best, I\'ll be using the service for a long time to come
Duncan, Lockerbie

Can I just say that since I\'ve signed up to boomerang game rentals I
have had the best service possible all the time ever since, and I think this
is most of the reason why I pay for a subscription with you. Good service =
happy customers. Thank you so very much and keep it up.

David, Borough Green

Wow!, having signed up to your service at approx 1pm the previous day, i was amazed to see the first game in my pipeline hit the mat the day after joining. the first game was also in high demand so i was suprised to recieve this as i expected a game a little further down the pipline list to arrive!!!.

i am a very satisfied customer, and hope to continue to receive the initial excellent service you have provided.

keep up the good work!!!

Mike, Pontypool

I just wanted to pass on my utmost thanks to you for sending me a copy
of forza 2, not only on the day it was released but also the day i wanted it.
You have a customer for life.

James, Sandy

Hey just a quick message i was with one of your competitors...and i am really impressed with the quickness and professionalism from boomerang (i recieved my game the next day after i registered) you leave them well behind keep up the good work

David A, Liverpool

Would just like to say how impressed i am with your service. Since i have joined, u have sent me a huge amount of games and they always arrive on time just when i want them.

Everytime you send me out a game, i get it the next day and this week u have managed to send me out 2 games within 4 days (Unlimited One Package).

Keep up the good work. You offer an excellent service at an amazing price!! i
used to spend 10\'s and 10\'s of £\'s a month at my local blockbuster!
Bargain!

Jeremy, Reading

I would like to take this opportunity to congratulate you on the wonderful job your doing and the customer service is second to none.
Lee I, Durham

what a brilliant service im defo gonna stay with you guys after my free
trial
Stephen H, Barrow in Furness

Again I would like to say what a great service you provide, you always get games out to me within 2 days of me posting them back to you.

Thank you again and I hope to be apart of your custom for a long time to come.

Kris M, Irvine

Great service so far. I like to try out new games for a few hours and
never really play a game to its end so the turnaround is real fast. Great
value of money. Would have cost me a bomb to buy a game, play for 1 day and then gather dust....

Del A, London

Thanks ever so much. Your service is unbelievably good. I was put off online rentals by a bad experiecne with another company but this is just excellent. Thanks a lot

Daniel F, Peterlee

...I have been impressed with the service so far & look
forward to continuing it for a long while.

Oliver M, Devon

I would just like to say how impressed i am with your service so far.
very quick delivery! ... Glad i found your website keep up the good work!

Jeremy B, Reading

...the way the staff helped me and the speed in which they did it in was
fantastic and I really appreciated that and thank the staff for there
help that they gave me.
Mathew B, Rotherham

Jjust to say i think your company and customer service is excellent. I have always been very pleased with the games you have sent and the speed new games are sent out when the old ones are returned.

Russell S, Heybridge

I’m finding your service good loads more titles then the other sites I’ve been to and I must say a very nice response time to my e-mail ... I shall enjoy this service for some time to come.

Frederick S, Lichfield

Just like to say thanks for the great service you give . It\\\'s a great
easy to navigate site and you get the games to us really quickly not bad
for the price I say . But overall the best and most important thing I think
is the response you give from e-mailing you not only do you answer every
e-mail and sort out any problem but you do it very quickly , thanx again
Matt S, Luton

Just thought i would let yous know ! that i am delighted with boomerang ! keep up the good work
Brian H, Kilmarnock

Big thumbs-up for all the service I\\\'ve received, the best I\'ve found from a games rental service.

Neil S, Peterborough

I\'ve tried.. (over 8 companies for XBox 360 games) ..all in all boomerang has the biggest title list, best package deals/prices and ...the fastest game rental turnaround.

Nice to be actually receiving friendly mails from a human in a non generic copy and pasted response from months ago style that seems to be the norm for games rental companys:)

David A, Perthshire

Your service has been most impressive, I have received 1 of my top 3 choices on numerous occasions; and your initial support with my account and the trial extension was top notch.

Andrew D, Sheffield

Hello there, I have been extremely satisfied with the service from boomerang, I was at first quite nervous about joining your rental service online but you have been excellent so far.

I think this is definitely the way forward with renting games, to pay a set amount each month and enjoy the benefits of great choice and a delivery and returns service that is just so easy.

No more going into high street shops only to be told that we don’t have any copies left of the game you want!

Thanks again for a great service.


G James, Aberdare

Just wanted to leave some feedback with regards the outstanding service you provide!

Registered on the site at 13:42 on friday, then received my first game on the very next day!! And it was a Saturday...

Will definitely be recommending to my friends and continuing with the service once the free trial is over


Kevin R, Croydon

I just wanted to compliment you on your choice of envelope. Over the years, I have been with countless DVD/game rental agencies and, without doubt, yours is the best packaging to date. Lighweight, rain resistant, discreet, non-rigid yet tough. That, the use of a double address card, a proper plastic case, the number one game from my list, lightning delivery and a 3 week trial. Extremely impressed so far! Very many thanks and keep us the good work :o)
Mike H, Bramley

I never usually bother to contact companies to say good job, but in this case I would like to say that you guys are doing a really good job. I am very impressed with the customer service and the rental idea behind Boomerang, all other game rental sites that I have looked at seem to be appauling. It makes a nice change to deal with humans for once..

Will, Droitwich

Just wanted to say great service and I have really enjoyed the trial period and have been impressed by your speed and attention to detail.

Martin S, Croydon

Boomerang is the best! The games are so fun and it took only one day to recieve my game. AMAZING! The game is also in brand new condition.
10/10 Boomerang. Keep up the good work.
Stefan G, Ilford

You have a first rate service I will be recommending your company to all my friends and work mates.

Alex T, Welwyn Garden City

I just wanted to say thank you for providing such a good service.

Before joining I was doubtful of how reliable renting online would be - I need not have worried! My first game was dispatched instantly and all games I\'ve had since then have been delivered promptly (including a game that had only just been released!)

This service has far exceeded my expectations (even my email was responded to within 12hrs) and I only wish I\'d found you sooner! Keep up the good work!!!

Gary T, Norwich

Boomerang have been the best rental supplier i used and i tried xxxxxxxxxxx,
xxxxxxxx, xxxxxxxxxxxx plus others before you.

Your service was spot on. Everything was perfect....

Jordan, York

Just writing to say that i got my NHL 2k6 today, game is great and so is your service, im glad i signed up with you, i\'ll save so much cash on buying games.

Thanks for a great service and hope loads of people sign up to you!


Mike C, Hornchurch

Your service is wonderfull I am really pleased.

Marie M, Kings Lynn

I have nothing but praise for the service you provide its let me not only test games to see if i like them but also session them without the pressure of "its got to be back tomorrow".I also only ever had a days wait in between getting the next game on my wishlist.

Tom M, Northampton

Just wanted to let u know....top notch games + top notch service.  Best £10 in a month ive spent...keep up the good work.

Brian K, Kilmarnock

I was very impressed with the service, the turnaround time is excellent, the 3 week trial is wonderful and the games sent were always placed in the top two slots of my list. In my opinion your service is better than xxxxxxxx, the other game rental service I have tried.
Ben M, Hinckley

The only thing i can say is what a fantasic site you have very fast service. I`am telling my friends about your club thanks.
Susan B, Cheltenham

So far I am really pleased with your service. As soon as I send the rented game back to you, I get the next one, which makes your service as convenient as a high street rental store. 

I have been to a few online rental services but they are very slow and the disks are often damaged and scratched beyond playability, and their is nothing more frustrating than renting a game, inviting some freinds over and then finding the game does not work. 

Nearly all the games so far have been sent to me in the order of my priority. All the games I have received from you have been in good condition and I\'m pretty sure it is because of the cloth padding on one side of the plastic case because the other rental companies do not have these. 

So thank you for your great service and I hope it stays as good as it has so far. Which gives me no hesitation to recommend you to my friends.

Shash P, Luton

"Can I just say how delighted I am with your wonderful, efficient service...so delighted that 3 of my gaming buddies took interest & signed up (....I just hope they don\'t get all the good games lol).

I can only end by saying "keep up the good work"...thank you "Boomerang Team" for a wonderful service your providing...& long may it continue. "
Mark L, Wrexham

"My first impressons are: very impressed. My account was set-up quickly and a mistake I had made...was highlighted and dealt with extremely quickly.

Once organised the first game I had ordered was sent out on the day of release and arrived here today, one day later. "
Kevin T, Redruth

"I think the service is great by the way and I have recommended you to some friends. I\'m looking forward to the 360 games."
Andrew D, Worcester

"Its so nice to have an internet company/service that you can actually talk to and that will actually get back to you with 100% satisfactory answers and in such a short time, it feels as though you guys are in a shop just down the road, a very personal service which is absolutely awesome! "
Ali M, Maldon

"Thank you so much for the excellent customer care. I will definitely recommend you to all my friends."
Chris W, Camberley

©2005-2014 Freetimers for website programming, CMS and SEO
All trademarks, logos, images, product and company names referred to on this website are the property of their respective owners.
Feedback Form