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FAQ
This section contains the questions that we are most often asked. We've tried to make them as comprehensive as possible, so that you can find the information you want.

However, if you can't find the answer here, please go to our Contact Us page. Drop us a line, we're happy to reply to any query you may have.


Block Rental Purchase
ANSWERS
  1. What is Block Rental?
    Block Rental is the facility to buy a number of months subscription in one go. The benefit is that you recieve a discount on the subscriptions purchased.
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  2. How much will I save?
    It depends on which package you are on and how many months you buy. However, typically, most customers can save £20 or more! Some can save as much as £89.97! Please note Value 1 customers are not able to take advantage of these deals.
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  3. Is it available to everyone?
    If you have a live membership, you can start saving now. If you are on a Holiday or not renting with us right now, when you want to restart your account, you can do so through this offer. Just select the deal and when you pay, your account will be set live automatically, with your saving included! Please note: this isn't available to Value 1 members.
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  4. Why isn't this available to Value 1 Members?
    Value 1 is an introductory membership with a discount already built-in and is already the cheapest on the market! Why not upgrade to Value, receieve 2 games a month, and also get the discount?!
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  5. What happens at the end of the Block period?
    On your next payment date, we will just take the normal subscription payment, unless you purchase another block.
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  6. I'm coming to the end of my current block, can I buy another?
    Yes, even if you are in the middle of your current block, you can still buy more. We will automatically calculate your next payment date from the end of your current block. This way, you receive the discount on your membership, and never have to pay full price again!
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  7. How does it Work?
    All you need to do is go to My Account and click the link in the Games Rental section. We will then give you the range of options with exactly what you will need to pay and what you will save, together with your new payment date. If you want to take one of the deals, select it and go to the Payment Section where we will confirm the deal and ask if you would like to go ahead and pay. Once you have paid, your next payment date is automatically updated to the new date. No forther rental payments will be taken until that date.
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